What happens when the day you have spent years preparing for suddenly comes without warning?
In April, Red Cross volunteer Jorge Chele Santana was spending a peaceful afternoon with his father, wife and son.
Suddenly the ground shook violently and the family rushed outside. They didn’t realise at first that their home town of Manta, Ecuador, was near the epicentre of a major earthquake.
The city was hit hard and help was needed immediately.
“I remember calming down my 17-year-old son, who also happens to be a Red Cross volunteer,” Jorge said.
“I looked him in the eye and said ‘son, it’s time to show what we’ve prepared for, what we’ve been trained to do and remember why we are part of the Red Cross.’