Category: International

First aid with the Red Cross of Serbia

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In a few days, five intrepid young British Red Cross volunteers will be boarding a plane bound for Belgrade, Serbia. Their mission? To take part in the Red Cross of Serbia’s first aid training camp. Before images of ‘band camp’ (but with bandages) jump into your head please let me explain…

Every year, 28 National Red Cross / Red Crescent Societies gather to take part in the European first aid competition.  This competition pits teams of elite first aiders against each other as they tackle a range of challenging situations such as staged bus crashes, shootings and other incidents. I was lucky enough to take part in the 2009 competition and you can read all about my experiences in previous posts.

The Red Cross of Serbia take this competition very seriously. Their team has won the last three competitions (impressive stuff indeed). As part of their training, they run intensive weeklong first aid camps. We’ve been invited to take a team of young first aiders along to train along side the Serbian team. This camp will stretch their first aid skills to the limit as they work alongside their Serbian colleagues.

Leading the team is Lottie Stevens (16). Lottie, pictured, joined the Red Cross aged 15 and is an active peer educator. I caught up with her recently and asked her what she was expecting from the trip – “I’m hoping to gain more skills and soak up the culture of Serbia. First aid competitions are useful because they are so realistic which helps develop your confidence in emergency situations”.

None of these young volunteers are super heroes, they’re just ordinary young people who’ve chosen to volunteer their time. Sound interesting? There’s a whole range of opportunities for young people in the Red Cross, find out how you can get involved today!

Update: The young volunteers that visited the Red Cross of Serbia were in no way related to the British Red Cross team which participated at FACE 2010 in Belgrade. This was a separate trip designed to give our young people experience of how a different National Society operates and to extend their first aid skills.

Life in the Haiti camps: one family’s story

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The British Red Cross mass sanitation emergency response unit has been working in Auto-Meca camp since January 2010, providing sanitation facilities such as latrines, hand-washing stations, rubbish collection and health and hygiene promotion. Auto-Meca is a camp for people made homeless by the January earthquake in Haiti. It is densely populated with around 10,000 people sharing a small space in the Haitian capital city, Port-au-Prince. Here is the story of one family living in this camp:

Denise Peralte is a mother of two boys, aged seven and two. She came to Auto-Meca with her family of seven people after the earthquake damaged her house beyond repair. Denise’s cousin was killed in the quake but she is thankful that other members of her family were unharmed. Upon coming to the camp with very little, Denise and her family used what they had to build a small shelter, a one-room shack covered in plastic sheeting packed tightly between other similar shelters, which she shares with her sons.

“I know the Red Cross well,” says Denise. “Before the earthquake we knew the Red Cross as somewhere you could go to if you were sick, somewhere you could go to give blood and I know they also have ambulances.” Denise was therefore very happy to see the Red Cross come to Auto-Meca camp to provide sanitation facilities.

“We are happy that the Red Cross cleans up the camp by removing the garbage, this works well. It is also good to have latrines that we can use.” However, there remains concern as Denise explains: “The latrines are now starting to smell so we think they may need more disinfectant or a pipe installed to take away the odour.” Feedback from people like Denise is vital for the British Red Cross team to continue to improve the conditions in the camp. The emergency toilets are getting full and therefore the mass sanitation team is arranging for the pits to be emptied so they can be reused before the new improved latrines are installed in the next couple of weeks. These new latrines are sturdy and wooden with a raised design to resist flooding from the impending rainy season.

Denise and her family also met with the Red Cross hygiene promotion volunteers when they did house to house visits to speak to people about health issues. “The Red Cross volunteers spoke with us about the importance of washing our hands after visiting the toilet and before eating food, and of making sure the children use the toilet in the correct way,” Denise says. Despite living in the camp, Denise’s family have managed to stay fairly healthy, not suffering any illness such as diarrhoea, but she is concerned that her kids have had colds and a skin rash.

“I am worried about the future,” says Denise. “We need jobs and food and we don’t want to stay in this camp forever. We hope that the Red Cross can stay in this camp to keep helping us, to improve the toilets and to give us bathing cubicles so we have somewhere private to wash ourselves and our clothes.”

Global snapshots: the Bulgarian Red Cross

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“I’m helping to build a community free from hunger”: How ‘food banks’ are enabling the Bulgarian Red Cross to ensure vulnerable pensioners no longer need to go hungry

Six years ago, the Bulgarian Red Cross established a scheme of food banks to support low-income elderly pensioners struggling to survive on meagre pensions. The idea was simple: canned food is donated and stored in a ‘bank’, from where food parcels are delivered to vulnerable pensioners who are unable to leave their homes.

Tzanka Milanova, food banks co-ordinator, says: “The Bulgarian Red Cross has a long history of working with elderly people, who are often extremely vulnerable because of the lack of welfare support. However, this has traditionally been about providing short term assistance and we were struggling to find a means of offering more sustainable support. We wanted to do something that actively involved these communities and offered a longer term solution.”

The scheme was established following a six month engagement process with local communities to identify what elderly people most wanted and needed. This involved setting up local working groups and organising community forums made up of beneficiaries, community groups, local government and businesses – and, of course,  local Red Cross branches.

And there certainly was a pressing need. As Dr. Slavita Dzhambazova, deputy director general, explains: “When we asked low-income pensioners to name their single most urgent need, over 50 per cent chose food. More than one in ten reported going for a day or more without eating because there was nothing available to eat. That was the reason we selected the food bank.”

Since 2007, the Bulgarian Red Cross has successfully replicated the food bank model in four new regions of the country where the schemes are fully operational using local resources and volunteers. At the same time, the branches that originally pioneered the scheme have developed new co-operation models and, as a consequence have been able to expand the services and reach more people.

For example, in the region of Stara Zagora, the food bank is now managed by a coalition trust between the Bulgarian Red Cross, the Community Donation Fund and nine other organisation. Meanwhile, the Red Cross branch in Pazardzhik has transformed the food bank into a non-commercial joint venture for community service founded by the local authorities, Red Cross, local NGO’s and businesses. This led to 50 more people being reached every month.

The Bulgarian Red Cross attributes the success of the scheme, which has reached over 32,000 people since it began, to a strong, sustainable concept that responds directly to the needs of communities. Tzanka explains: “Thanks to the partnerships, volunteer time and food donation initiatives, for every 1 Bulgarian lev [national currency] invested into the food banks, we are able to distribute 3 levs worth of food.”

The scheme has also had a positive social impact, both for its volunteers and in terms of fostering a sense of community. A pensioner volunteer from Shumen says: “I love volunteering at the food bank. Not only am I helping to build a community free from hunger, but I am also able to provide better food to my family. It feels good to work for what I receive.”

In December 2009, the Bulgarian Ministry of Agriculture and Food announced the strong willingness of the Bulgarian government to adopt the food bank model across the country. One volunteer says: “We are delighted that our government is looking to roll out food banks. As a pioneer in this field in Bulgaria, we are keen to provide our experience and resources to reach even more communities.”

Rain and shelter – the twin problems facing Haiti

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Long meeting with Marcel and Ian, who are running the Federation‘s operation in Haiti. Already they are planning for what is effectively a second disaster response operation when the rains start in earnest.

This is one problem, the other is land. There isn’t enough and arrangements to release privately owned land for use by those displaced by the earthquake are making little progress. Every spare inch is crowded with tents and tarpaulins. Most people now, perhaps 70%, have cover of a rudimentary kind: but it’s not enough to withstand days and nights of torrential rain, let alone a hurricane.

But that’s a temporary solution. Somehow we have to find space to build tens of thousands of proper shelters that will last a few years whilst governments, hopefully, will make the money and the muscle available to start to rebuild.

Later, we drove downtown, past the Presidential Palace with its crazy leaning domes; the Tax Office reduced, quite literally, to dust; shops and offices with gaping windows and shattered walls. We went up into the hills, to see the broken headquarters of the Haitian Red Cross, and looked across a valley full of dusty rubble and blotched with blue tarps.

Across the city, in a 4 hour drive, we saw not a street untouched, nor a single open space without its crop of tents. Everywhere was dust and rubble, and only twice did we see any serious attempt at clearance.

We visited also the ‘Golf Course’ camp, publicised by Sean Penn’s recent visit. There are now US soldiers on guard duty, and concerted efforts being made to improve conditions. Sean himself swished by in a small jeep while we were there, evidently still concerned to help. Trouble is, it’s just one of 600 such camps, spread around the city and further afield.

Back at base, we talked with our shelter expert about the challenges of identifying who most needs help in crowded camps, of how to source sufficient timber for the task, and how physically to set about building while the camps are so crammed full.

No rain tonight at least, but tomorrow is another day…..

A foretaste of Haiti’s impending rains

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We return to Base Camp for a security briefing. There is a strict 6pm curfew, and great care is taken to ensure the safety of our teams. There have been some violent incidents as frustrated people show their anger.


Then it’s day’s end, and our mass sanitation team members review progress – pits dug, latrines built, timber (in impossibly short supply) sourced for next week, the warehouse cleared and sorted.

I say how pleased I was with the cleanliness of the camps, how proud of all their hard work. They smile and exchange glances.

At supper time it starts raining. Sheets of solid water sluice down from a black sky. We sit out for a while under an awning.

Soon we are soaked from the splash back. I trudge to the social tent, wet through, and meet Marcel and Ian, who are running the massive Red Cross operation here.

They know that the rainy season is coming, tonight a modest foretaste: it will bring a second wave of disaster and misery for the camps, and Haiti will slide another few steps backwards. No one talks of rebuilding.

Visiting Red Cross camps in Haiti

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Haiti airport approaching midday; the arrivals lounge, a large corrugated hangar, is superheating in the hot sun. We queue for immigration, as cases and bags are flung in through a hole in the wall.

Flying over Port au Prince, it looks like a dozen other Caribbean islands: green, mountainous, sandy beaches and bright sea. You can see occasional clusters of blue roofed dwellings, but to a seasoned disaster practitioner it is clear these are tents and tarpaulins, sheltering the lucky ones.

A hand grabs my shoulder: Cassius from the Red Cross takes my bag and we fight our way to the truck and drive the short distance to Base Camp.

Here, there are neat lines of white tents, offices set up in a ruined hotel and lunch with the gracious Haitian Red Cross President Madame Gedeon.

Every disaster produces heroes and heroines – here is one of Haiti’s: precisely spoken, neatly dressed, daintily emphatic, she has dragged the Society to its feet after the devastating quake, found volunteers from nowhere, and now directs operations from a dark, dusty, windowless room with quiet efficiency.

The Danish Red Cross chef produces a delicious soup, and pasta salad. There are mangoes. We eat quickly and leave for the Camps, Automeca and La Piste, where British Red Cross is building latrines and organising the sanitation for 12000 and 48000 people respectively.

Automeca is a clean lively place, a collection of makeshift huts and shelters built on some waste ground beside the main road. It seems calm and cheerful on a Saturday afternoon, the residents taking their weekend ease, squatting in shady doorways, a few feet from their neighbours.

We visit latrines – there is one for every 209 people. They are spotless. The community committee demonstrates how well built they are, and we watch a gleeful gang of small local children dancing around two clowns who teach them a hygiene chant: “After I poo, I wash my hands” they sing, to howls of mirth, as the kids wave their arms and jump about in the gravel.

Two small boys fly a kite, a ragged tangle of sticks, string and scrubby plastic. Up and away. They wish.

We drive on to La Piste, bigger, built on some kind of ceremonial parade ground. Here there is washing going on by the grey scummy waters of a storm drain.

We are building a shower block here, the carpenters already at work. The latrines are clean here too, but scraps of used paper still end up on the path outside.

This is a crammed, edgy place, the wind scurrying busily around the shacks, all built from tarpaulins and scraps of wood from fallen homes and offices.

They lean on each other at crazy angles; here is a small shop, there a bar, now a guy beating out some sheet metal; it looks incredibly well-established, as if this has been home for years. It probably won’t look much different in 5 years time.

Disgracefully, for some Haitians, these are the best living conditions they have ever had. You sense that the good weekend mood could shift in an instant, the tension there just waiting for the excuse to erupt. They have reason to be angry, these unlucky folk.

Follow Nick’s visit to Haiti on Twitter.

Global snapshots: TB control in Kazakhstan

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“We are the only lifeline that people have”: How the Red Crescent helps to control HIV and TB co-infection in Kazakhstan

Itemirtau kazakhstann Kazakhstan, the figures for HIV / TB co-infection illustrate a stark reality: TB is the biggest killer of people living with HIV. There are an estimated 12,000 people living with HIV in the country and more than a third of die of TB, despite it being curable.

Five years ago, the Kazakhstan Ministry of Health (MoH) was providing medical treatment to those living with HIV (many of them from the most vulnerable sector of the population) but was struggling to deal with the social aspect of the work. Their dilemma was how to reach those people in need and ensure they completed the full course of treatment in a culture where there is still huge stigma attached to HIV – and where many of those affected have been ostracised and forgotten.

When the Kazakh Red Crescent Society approached the authorities in the industrial town of Temirtau – which has the highest rate of HIV in the country – with an offer to work in partnership on providing HIV and TB co-infection support, it was exactly what they had been looking for.

Sholpan Baimurzina, Temirtau AIDS centre director from the MoH explains: “To reach these people and ensure treatments are followed, we need the social support that the Red Crescent provides. This is what was missing in our programme, so when the Red Crescent came to us to suggest this partnership, we were very enthusiastic.”

The Red Crescent is one of just a few organisations in Kazakhstan that specialises in HIV and TB co-infection support. Controlling TB and HIV co-infection has been singled-out as vital to making progress in reducing TB incidence and mortality.

The programme, funded by Astra Zeneca via the British Red Cross, is co-ordinated by Red Crescent multi-disciplinary teams, including a psychologist, a social worker and a lawyer. It targets those with co-infection who are considered most likely to default on their treatment. Clients are usually referred by the AIDS Centres and may also come on their own. Nearly three quarters of clients are former prisoners – of which over half are injecting drug users or homeless people.

The project is already seeing impressive results. Sholpan says: “By providing social support to our patients, we have seen the mortality rate in Temirtau start to decrease in 2007 and 2008 by roughly 25 percent since the co-infection project started. This positive trend is so encouraging; we are seeing these people get better and seeing our strong relationships with them grow.”

For those like Alexander (36), an ex-drug addict and ex-convict from Karaganda, the programme was literally a life-saver. Alexander’s life was turned around through the Red Crescent’s support and he now volunteers for the co-infection programme. “Helping others to live with the same diagnosis of co-infection became my mission in life,” Alexander says. “This programme is about survival. Sometimes we are the only lifeline that people have.”

Images © Claudia Janke/British Red Cross

In search of the perfect toilet: mass sanitation in Haiti

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I’m Paul O’Sullivan, a hygiene promoter currently working in Haiti, where the British Red Cross is working in two large camps in Port-au-Prince; La Piste camp, which has around 40,000 people and Auto Mecca which has 15,000. Our work in these camps includes constructing latrine, hand washing and shower facilities. We are also doing hygiene promotion in the form of community health education, which means making sure communities take ownership of the work by linking with community sanitation committees and local community volunteers.

As part of this work, we are continually assessing not only the quantity, but also quality of the services we provide. It is obviously important that there is sufficient number of latrines for population sizes. The SPHERE Project defines the minimum standards and ratios that humanitarian agencies should strive for throughout all sectors within an emergency response. For example one toilet to 20 people, a figure that is frequently difficult to achieve within the initial phase of an emergency, but which acts to guide minimum standards.

However, in addition to the numbers of latrines provided, it is also essential that we assess and meet locally acceptable quality standards. For the hygiene promoter this is a crucial part of our role. All health promotion work strives to limit the barriers that prevent good health and hygiene behaviour.

To ensure that toilet design, location and maintenance act to support, rather than obstruct successful toilet use, we need to make sure that the use of the latrine facilities that we put in place is the preferred choice for the population using them. Site visits and observational walks allow us to see how well latrines are used and maintained, as well as whether the local populations are using other sites as latrines, defecating in the open (an issue that any festival goer may have experienced), returning to their ruined houses to defecate in existing latrines or defecating in plastic bags.

Boys brainstorming good toilet design

Focus group discussions are also useful. In the urban camps of Port-Au-Prince, community members complained they did not like the design of the latrines, so I met with the sanitation committee of the camp to discuss latrine design. The camp is made up of people from a number of populations who come from diverse communities affected by the earthquake so we are potentially working with population groups who may have very different original experiences of hygiene practices and latrine design, management and maintenance.

We also need to take into account that the effects of a major disaster and change of normal environment, with vastly reduced resources and support systems, frequently leads, at least at initial stages of an emergency, to highly compromised health behaviours. In effect people don’t necessarily behave as they would…again, something that festival goers may appreciate.

Dramatic increases in the population of these camps means we need to work with them in smaller groups or zones in order to be able to respond effectively. To identify the layout and demographic mix within the camp, we completed a community mapping exercise, in which people developed their own overview of the camp, adding various water and sanitation details, where there are toilets and open areas people have been using, where they access water,  dangers like areas of large fly or mosquito populations.

Community sanitation mapping

It also showed us where there were populations with no latrine or water sources, providing an overview that is difficult to gain otherwise, and all from a community perspective.

Our aim is to have the sanitation committee identify managers for these zones who will organise latrine attendants and garbage cleaners to improve environmental hygiene and latrine cleaning.

Following the mapping, we began our focus group discussions. We did this with both adults and children, to see if there were specific needs for children we should also consider. Firstly we brainstormed, ‘what makes a good toilet?’ The factors they came back with were many, but included: a seat with a lid, a solid structure made from wood, that it can be locked, enough space, cleanliness, availability of toilet paper and hand washing facilities. It isn’t rocket science, but we need to ensure that we are aware of these things in our planning.

Girls designing toilets

There are currently four different types of latrines in the camp. To get feedback on each of them we visited them individually….and the committee explained their likes and dislikes for each design. This then led to discussions about what they really wanted.

Wooden latrines

Following visits to the latrines, brainstorming and the Focus Group discussion, the steering group divided in to groups of men and women and designed their perfect toilet. The designs were then presented and discussed by the whole group. A final design was agreed by all.

New latrines under construction...

New latrines under construction...

As a result of this exercise asking communities what they wanted, the Red Cross has designed a prototype which will be presented to the sanitation committee as soon as possible. We hope that through this work we are now able to provide secure, safe and desirable latrines which will not only improve the living conditions in the camp but perhaps restore some dignity for the earthquake affected people in Haiti.

...and the finished product!