Whatever the time of day or night, the British Red Cross fire and emergency support service (FESS) is ready to help people in crisis across the UK. FESS teams are called out to emergencies such as floods and house fires to provide practical and emotional support to the people involved.
Here are some examples of real time updates to recent FESS call-outs:
We have deployed volunteers in #Morpeth in response to flooding. Evacuated people are being supported at a rest centre.
— British Red Cross (@BritishRedCross) September 25, 2012
#Morpeth update: rest centre now closed but volunteers remain on site. 2 BRC emergency vehicles are providing local ambulance support.
— British Red Cross (@BritishRedCross) September 25, 2012
Our volunteers are also trained to give people emotional support, and help with securing temporary accommodation and sorting out insurance details, which can make a huge difference at such a distressing time.
Some even go above and beyond to send updates on Twitter (when they have a spare minute):
RT @chrizallen: Essex @britishredcross FESS volunteers deployed by @ecfrs following a fire in #Southend @brc_southeast
— British Red Cross (@BritishRedCross) October 4, 2012
Essex @britishredcross FESS volunteers providing practical & emotional support after a call from @ecfrs to support following #Southend fire
— Head Womble Catcher (@chrizallen) October 4, 2012
FESS vehicles are specially equipped so that volunteers can provide the victims of emergencies with immediate safe shelter, food, clothing and shower facilities.
To find out more about our FESS service head over to our website, and learn about FESS volunteering.


awesome
As part of the Devon response unit dince 1998 I am always amazed by the stories people have to tell of their expereiences, keep them up.
Also good to know that CORNWALL now has a vehicle of it’s own, based in Falmouth covering the longest Coastline in the UK, Devon will still cover the Eastern sector due to geographic location.
Based in Manchester, I recently went on a FESS call out to a house fire this month. Kitchen was gutted, luckily the family was ok. Fire was started when the family dog jumped up on units in kitchen and mannage to catch the cooker controls and ignition switch therefore turning cooker top on.. Flames melted a plastic bag and some clothing in bag was set alight.
Was just happy to be on duty that night to help a family in need.