She had been diagnosed with a brain tumour. Her kidney failure, due to diabetes, meant dialysis treatment three times a week. She was slowly going blind. And to cap it all, she could no longer maintain her lovely big home.
The 64-year-old, from Llandudno, recalled: “I was at my lowest point – I was basically ready to die.”
But cases such as Kathy’s are exactly what our support at home volunteers specialise in. And they work hard to ensure people know they have someone they can really count on.
Kathy had been referred to the British Red Cross by a social worker who recognised she was in real trouble. Within days, volunteer Rebecca Owen turned up on the pensioner’s doorstep. It was to have a transformative effect.
Looking back, Kathy said: “I wouldn’t be here today without Rebecca. She brought the whole world back to me.”
Rebecca started making weekly visits to enjoy tea and biscuits with Kathy, and talk through her ongoing difficulties.
Kathy said: “The visits gave me something to concentrate on – I used to wait for them with anticipation.
“But Rebecca was always so positive and would say: ‘I’ll come again next week, so we’ll talk more then’. It gave me something to look forward to.”
When Rebecca first started calling round, Kathy lived in a large four-storey house that she was struggling to maintain due to her failing eyesight. She was also nervous about an upcoming eye operation.
Kathy remembered: “I was very low, but Rebecca kept turning up week after week and was such a help. She even came by a few days after my eye operation, which was a revelation.
“I realised that, for the first time, I could see her properly – but at first I just acted as normal and didn’t say anything. She helped me down the steps into my garden, and we had a coffee and chat as usual.
“Then after about ten minutes, I suddenly said: ‘That’s a lovely colour you’re wearing today, Rebecca’. Her face was a picture! We had a real laugh.”
Finally, the time came for Kathy to move into a more manageable small flat in Llandudno – and once more Rebecca was there to help out.
In the new place, Kathy’s lounge looks out over a small patio area that she’s transformed into a beautiful garden full of bright colours.
She added: “I do miss my old house but, thanks to Rebecca, I’m now making plans to improve my flat.”
Even Rebecca has been taken aback by the scale of Kathy’s progress. She recalled: “When I think back to when I first met her, the transformation is amazing.”
She added: “Our original goals were to get Kathy to a better place emotionally, improve her eyesight and also consider moving to a more suitable place.
“We’ve accomplished all of those things and Kathy has done incredibly well throughout. I’m very proud of what she has achieved.”
With a new home and increased confidence, Kathy has finally learned to relish life once again.
She said: “I can’t put into words how grateful I am to Rebecca and the Red Cross. Before I met her, I felt that I couldn’t go on.
“I was ready to just pack it all in, but she made me see there are reasons to carry on.”
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