Red Cross care in the home services in 2011
1,997 Red Cross care in the home volunteers made 236,056 face-to-face visits, 221, 985 phone calls and helped 46,260 people back to independence after a stay in hospital.
86% of people who rated the service said it gave them excellent or significant help to get back to their day to day activities
Volunteers gave a helping hand to 898 people in Northern Ireland. Our Red Cross Buddies service supported 1,343 people in Fife, Lothian and Borders. Care in the Home volunteers in Wales made 85,405 phone calls – an average of one every six minutes. The Lincolnshire First Call service made 5,015 visits to 706 people – popping in to see each one seven times on average.
Four – weeks our volunteers spent giving a hand to Joyce Streatfield, who struggled at home at home while recovering from pneumonia and a collapsed lung.
86 – the age of Margaret Findley, who needed support after being knocked over by a cyclist and suffering a broken arm.