Mike Ward is used to strangers depending on him after they’ve lost everything in a house fire. As a Red Cross fire and emergency support service volunteer, he’s on call to turn up at fires and look after displaced families while firefighters battle the flames.
But when he and his wife returned home one day to find their own home gutted, he learned first-hand how important that support is.
Listen to him tell his story.[audio:http://www.blogs.redcross.org.uk.gridhosted.co.uk/wp-content/uploads/2010/09/Fess.mp3|titles=Mike Ward (FESS) – Losing everything in a house fire]
Read transcript below.