Last year was one of the most challenging times in the history of the British Red Cross.
This included raising £28m for the people affected, sorting through 200 tonnes of donations and managing a 24-hour support line. Overall, we helped almost 2,300 people affected by these terrible tragedies.
From this, the Red Cross and other organisations that respond to emergencies have learned important lessons about how we support people in times of crisis. One of these is that all organisations involved in a crisis must work closely together.