Question: How do you know what someone really needs in a crisis?
Answer: You ask them.
Community engagement and accountability is an approach to delivering aid that emphasises the importance of participation and communication with communities.
Now the Red Cross have launched a new tool to help humanitarians become better at listening to the people they help.
Funded by the UK’s Department for International Development, our new Community Engagement hub brings together information and expertise from across the Red Cross and Red Crescent Movement as well as other humanitarian organisations. It is available in English, Spanish, French and Arabic.
We thought we’d celebrate the hub’s launch with a quick potted tour of our community engagement work around the world.